Shipping Policy

At Charmed Paws, every order is lovingly packed and prepared with care—because your pet’s next adventure deserves something truly special.
Where We Ship:
We offer Australia-wide shipping and deliver to selected international locations including New Zealand, the U.S., Canada, and the U.K.

Order Processing Times:- 
Standard Orders: Ship within 2–4 business days.
Custom & Personalised Items: Please allow 5–7 business days for production.
You’ll receive a tracking email as soon as your order ships.

Australian Shipping Rates:- 
Standard Shipping (3–7 business days): $8.95 AUD
Currently FREE on ALL orders Australia-wide!
All domestic orders are tracked for your peace of mind.

International Shipping Rates:- 
Standard International (7–15 business days): Starting from $19.95 AUD
Delivery times vary by destination and local customs.
Please note: Import taxes, customs fees, or duties (if applicable) are the responsibility of the customer.

Eco-Friendly Packaging:- 
Every Charmed Paws order is shipped using recycled, biodegradable, and eco-conscious materials—because we believe in sustainable sparkle. We've partnered with Sendle for its carbon-neutral services.

Delivery Support:- 
If your parcel is delayed, lost, or arrives damaged, please contact us athello@charmedpaws.com.au
We’ll do everything we can to make it right—because love (and style) should always arrive on time.
Thank you for supporting small, sustainable, and charm-filled adventures.